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  1. TRONITY Help Center
  2. Frequently Asked Questions

Frequently Asked Questions

  • How does the change of vehicle work (regarding subscription)?
  • Why do trips have no (0 kWh) or too little consumption (Kia/Hyundai)?
  • How can single trips be merged?
  • Where can I find my invoices from TRONITY?
  • Why is data no longer recorded / updated / synchronized?
  • Why are my charging costs displayed as "NaN"?
  • Why are no trips recorded for my Opel or Peugeot?
  • What is the difference between TRONITY Premium and TRONITY Professional?
  • Are the Volkswagen ID.3 or ID.4 supported by TRONITY?
  • Is there a TRONITY App for Apple iOS or Android?
  • The token of my vehicle is only valid for 60 minutes, do I have to log in again and again?
  • Where can I add a charging rate?
  • Can trips and battery charges also be entered manually?
  • Are there any public application programming interfaces (APIs)?
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