Get no data from the car (Porsche Taycan)

Espen B Gustavsen

• August 01, 2023 18:13

Since joining Tronity last weekend, I have yet not got any data or statuses from the car into Tronity or the connected ABRP-app. Have also tried to delete and re-adding the car to the Tronity account. Logging in via Porsche-login when adding the car seems normal, but no data is exchanged. The car has been driven daily in the period. Any tips for solution?

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  Nils Machner

  • August 02, 2023 09:57

  Hello Espen B Gustavsen

  We will have a look at it.

  Best
  Nils

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  Dieter Koeve

  • August 03, 2023 07:20

  Das gleiche bei meinem Mercedes EQC400 seit dem 26.07. Mehrfach konnektiert, keine Daten.

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  Lineflyer

  Community-Moderator

  • August 09, 2023 21:55

  Hallo Dieter Koeve,

  wenn das Problem weiterhin besteht, kontaktiere am besten direkt den Tronity-Support, damit sie sich deinen Fall direkt anschauen können:

  
  Anfrage einreichen – TRONITY Help Center | DE

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