Odeometer sync stopped for ID.3

Stefan Lundin

• August 01, 2023 06:35

Since 27/7 we are a couple of ID.3 users that are having issues with getting the odeometer data from the car. Everything else works just fine. The odeometerjust stopped at the last value and can only be adjusted manually in Tronity. Have tried to log out/login/add the vehicle again but it did not solve the problem.

0

• 

  Nils Machner

  • August 01, 2023 12:54

  Hi Stefan Lundin,

  This is a general issue on VW side. We assume that odometer is also not updating in the VW app, right?
  If this is the case, it could make sense to reach out to VW as well.
  For that, we are currently not receiving odometer changes and ask you to manually update the odometer, if possible.

  Best
  Nils

  1
• 

  Stefan Lundin

  • August 01, 2023 17:19

  Thanks, i did not know i could see the odeometer in the vw app, but now i do. And yes, it seems that the problem is on the VW side since its the same issue there.

  0

Please sign in to leave a comment.