VW We Connect registration not working anymore

Leszek Wolnik

• July 26, 2023 08:25

I have been using Tronity with my VW id3 since November 2022 and the registration I think has been with We Connect. As of yesterday this seems to require reregister. I have had this before and entered my VW We Connect details and hit Authorise. 

But today it says not recognised id and password. It worked before. There is only one drop down for Europe so I dont know if anything has changed.

Is this a known issue?

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  Nils Machner

  • July 31, 2023 14:48

  Hi Leszek Wolnik,

  We have adjusted the VW login. Could you please log out from the web app and try again?

  It only works for Europe.

  Best
  Nils

  1

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