BMW iX40 Not Showing Trips

Lightprof

• July 10, 2023 15:46

My account has stopped showing any trips from June the 25th can anyone tell me why?

the car is registered in my account and is activated to access data.

0

• 

  Nils Machner

  • July 15, 2023 20:31

  Hi Lightprof,

  Please update login data here:

  https://app.tronity.io/vehicles > Key Icon

  Best
  Nils

  0
• 

  Lightprof

  • July 16, 2023 21:05

  I have reactivated the account in the BMW site but still no information coming through it is active in my BMW account and also it says it is syncing so what now?

  0
• 

  Lightprof

  • July 17, 2023 06:51

  Still not working I am getting very frustrated! I have checked my BMW has active Tronity connection so why is it not working? I don't know how to contat Tronity directly to report th8is issue any ideas?

  0
• 

  Lineflyer

  Community-Moderator

  • July 21, 2023 17:50

  You can open a support ticket by using the link  on top right: Submit a request

  0

Please sign in to leave a comment.