Skoda Enyaq does nog update

Sven Blom

• June 28, 2023 08:23

Hello,

Everything worked perfect but since 23 juni the data is not updated. I re-added the car, but still it doesn't work. Anybody a solution?

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  Stephen Kunstmann

  • June 29, 2023 16:20

  Hi, are updates shown in the Skoda App? Is the car online?
  I had an issue when the car didn't go online and I had to pull the fuse for the LTE module :) that solved it.

  If the car updates in the Skoda App, the API-link for Tronity might be broken.

  Cheers

  Stephen

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  Sven Blom

  • July 03, 2023 06:57

  I had this problem and that's what I did. It did solve te problem with the enyaq and everything is up and running again. Just not the connection with Tronity.

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  Denis Zadonski

  • September 20, 2023 17:24

  Hi,

  Depends what is not updated. I noticed there is no more trips info in Tronity since few days ago and apparently the reason for this was expired Skoda Care Connect Remote access subscription. Once I renewed it things started to work again. Looks like paid Skoda subscription is required for some Tronity functionality to work which is sad.

  Regards,

  Denis 

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  Nils Machner

  • January 12, 2024 20:08

  Hi Denis Zadonski,

  functionality is not based on "paid status". Nevertheless, we experienced hickups on different levels during these days. I hope it has been solved meanwhile. Please excuse late reply, but we were working on fixes behind the sences.

  Best
  Nils

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