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7 comments

Date Votes
  • Nils Machner

    Hi James Redgrove which country? I am afraid, that only EU VINs are supported at the moment.

    Best
    Nils

    0
  • James Redgrove

    I am in Australia. It’s a German built mini though? Does that mean I can’t use Tronity?

    0
  • Nils Machner

    James Redgrove Unfortunately that's true. I am sorry. 

    0
  • Ryan Mitchell

    Hey there, I have a US Mini SE which was working for the last two years until 31 May. I attempted to update my login information to see if it would pull data but I am now also getting the VIN invalid message and mine is from Oxford. There is a message on my login screen, "Unfortunately, no trips or charges could be recorded from May 31 2:30pm to June 1 2:30pm. Malfunction in the data retrieval from the OEM."

    0
  • Nils Machner

    Hi Ryan Mitchell,

    We had to make the change and will need to establish a branch in US first, before we continue with our service.
    This is given by the OEM. I am very sorry :(

    Best
    Nils

     

    0
  • Deven Reza

    Is there plans to establish an entity in the US? If so any estimated time frame?

    0
  • Nils Machner

    Hello Deven Reza,

    No plans so far. If so, we will let you and the community know via newsletter and our social channels.

    A follow on these channels is a great help for our young company in its external presentation and should not be underestimated by the individual.

    LinkedIn
    Twitter
    Facebook
    Instagram

    Best
    Nils

    0

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