€0 charge

Paul Henry

• July 10, 2024 08:40

the app is showing €0 ( I checked the fix in the FAQs) I am in the trial stage at the moment and now I can't delete the charging costs on the desktop. My supplier has 3 tariffs for different times of the day, so I am looking to use them. Not sure if I should use "active therefore selectable" or "default" in each of the charging costs. Any help would be appreciated.    

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  Pascal Krieger

  • July 11, 2024 11:20

  Hi Paul, 

  thank you for your Post. You do have the option of creating an own charging rate via the following link: https://app.tronity.io/card-add

  After creating the charging rate, you can add to to the specific charging.

  If you have further questions, you can also write a support via support@tronity.io

  Best 

  Pascal

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  Lineflyer

  Community-Moderator

  • August 16, 2024 16:41

  > Not sure if I should use "active therefore selectable" or "default" in each of the charging costs. Any help would be appreciated.    

  "Active therefore selectable" is the precondition to have the option to assign this rate to any new charge. If this checkbox is not active, the rate is kind of "archived".

  "Default" means it will be applied to each new charge automatically. You can however still manually change the assigned rate for the charge afterwards.

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