Please check the charging rate used and assigned. A calculation of the charging costs cannot be made in the following constellations:
- At the charging rate only prices concerning AC are maintained | however the charge was recognized as DC
- At the charging rate only prices concerning DC are maintained | however the charge was recognized as AC
- A time (From - To) has been entered, but no specific day has been selected | we need the assignment of day and time for the calculation
- Entries for several days were maintained and additionally also an entry "Day: All" was entered | in this case a selection is not clearly possible for us
- Assignment of a country per price | this can lead to problems if we do not know a charging station
Information: Please reassign the charging rate to the selected charges with "NaN" as soon as the charging rate has been updated and the charging costs should be recalculated.