Target Audience

This article is relevant for the following audience:

• TRONITY Driver App | End Consumers (B2C)
• TRONITY Driver App | Logbook Users
• TRONITY Driver App | Fleet Participants

This article is not relevant for:

• TRONITY Fleet | Fleet Managers

Question

What special considerations are there for integrating KIA vehicles?

Answer

Depending on the age of the vehicle, we either receive an update of the data in Tronity with every change in the vehicle's status or only at specific times (10:00 AM, 6:00 PM, and 11:45 PM CET).

Frequently Asked Questions (FAQ)

Can I change anything to receive data more frequently?

Unfortunately, no. The frequency of data updates is determined by the vehicle manufacturer and cannot be influenced by TRONITY.

Why can't I log in with my KIA credentials?

Please create a ticket or send an email to support@tronity.io. Our team will check your account and the connection to KIA.

Important Notes and Terms

If there are issues with data updates—such as no new data arriving for more than 24 hours—please send an email to support@tronity.io.